Utility Contacts The City operates the local water, sewer, and garbage utilities. You should contact the Water Billing department (815) 747-3416 to setup your account. We now are accepting credit card payments with a convenience fee.
All other utilities are operated by private businesses. Listed below are numbers of our local utility providers; please contact them directly to set up your account or if you have any concerns.
Collection is on Wednesday morning. Please have garbage and recycling out by 6 a.m.
If the observed Holiday is on a Wednesday it will be picked up on the follwoing Saturday.
Garbage: (1) 95 gallon garbage container or (1) 65 gallon garbage container will be provided to you, all garbage must fit in the container.
Building materials and demolition waste are not included in our contract. Arrangements must be made for pickup and/or dumpster. Fees apply.
Yard Waste: We cannot accept yard waste. You are allowed to burn yard waste on your property.
Recycling: (1) 65 gallon (yellow lid) container will be provided to you.
Paper Products: Clean & Dry newspapers, magazines, catalogues, brochures, cardboard boxes, paper grocery bags, home or office papers will be accepted. NO food contaminated cardboard or pop/beer cases are allowed. ALL cardboard boxes must be broken down. Do not use as a container.
Aluminum: Only aluminum cans
Tin cans: All clean tin cans are accepted
Plastic containers: Only plastice jugs, bottles or containers with the #1 - #5 and #7 in the recycling symbol will be accepted. Usually found on the bottom of the container.
PLEASE use recycling container for your recyclables.
Special Pickups: Please call 563-583-3381 to schedule pickup.
Glass: Can be dropped of at the Radford Road location in the box marked GLASS.
We have extra brochures regarding the garbage and recycling at City Hall.